United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

Customer Services Advisor

🏢 World of Books • 📍 Worthing, South East England, England • 🕒 Today

Salary Range

£21,255 - £21,255

£1,771 - £1,771 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics

Location Base

Worthing, South East England, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

Direct corporate benchmark

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Position Overview & Specifications

Resolving and responding to customer queries using e-mail, live-chat, telephone and other channels.

Based in our Goring office and working in our busy, friendly customer services team, you will be responsible for investigating and replying to queries and complaints from purchasers, partners and suppliers.

You’ll also work closely with colleagues and team leaders to share information, arrange payments, solve problems and escalate issues.

A well organised approach is essential to ensure you meet your targets, and you will also need strong administrative and IT skills to maintain and update records.

Experience in a customer focused role is essential, and to succeed you will also need:

Good spoken and written English
Initiative and problem solving skills
The ability to work to deadlines and targets
Resilience, flexibility and attention to detail

We support our customers from 8.00am to 8.00pm seven days a week. Working hours are 37.5 per week. Various shift patterns are available and most involve some weekend working. Occasional overtime is available during busy periods.