Team Leader
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Position Overview & Specifications
WNS Assistance are looking for an experienced Team Leader who are passionate about motivating and developing our people, working on behalf of our client, Zurich Insurance.
Purpose
With management oversight, leads and directs a team of Claims Handlers in personal line of business. Coordinates the work activities of the team, and has responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements.
Responsibiilities:
Job Types: Full-time, Permanent
Salary: From £31,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Gym membership
- Referral programme
- Store discount
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Glasgow
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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