Customer Advisor
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Position Overview & Specifications
Do you come from a customer service background and enjoy going above and beyond delivering exceptional customer service?
Do you enjoy working from home and are you looking for something remote?
We are currently recruiting for a full time remote customer service advisor. The hours are between 08.00 - 6.30 Monday to Friday. 2/4 Saturdays working 08.00 - 14.30.
Key responsibilities include:
- Taking inbound calls from customers assisting with their queries.
- Diagnosing issues and finding solutions.
- Progressing orders in order to deliver the best experience for the customers.
- Ensuring our customers receive excellent customer service.
- Updating in house systems with customers information accurately.
For more information please call the office and ask to speak with Andrea.
Job Types: Full-time, Temp to perm
Contract length: 6 months
Salary: £11.64 per hour
Benefits:
- Casual dress
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- customer service: 2 years (preferred)
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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