CUSTOMER HOST (4 HOURS)
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Position Overview & Specifications
ROLE SUMMARY
We don't just have 'Sales Assistants’, we have ‘Customer Host’ teams; responsible for leading the way for White Stuff to be a leader in sociable retail, through ensuring that our customers have the best experience in our Shops. These are more than just shops, they are places where people can meet up and socialise.
- Reporting to the Shop management team, you will use your extensive product knowledge (don’t worry, we’ll show you the ropes!) to have meaningful and memorable conversations with our customers, discussing the features and benefits of our product and recommending the perfect items to suit their needs;
- A master in the art of a great conversation you will also engage with our customers about their local community, our Shop charity partnership and Shop events;
- Investing in our people is key to our success and we have recently launched a ‘Customer Host Development Programme’ to support your continued learning and growth.
Benefits
- Quarterly bonus opportunity
- 2 days (paid- contracted hours) per year to volunteer in the local community in addition to annual holiday
- 50% discount and a uniform allowance is provided
- BUPA Dental Insurance
- Healthcare cash plan and Life Assurance
- Interest free season ticket loan
- Pension Contribution
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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