Porter - Warner
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Position Overview & Specifications
A rewarding career at Warner Leisure Hotels means joining one great team who aim to create a warm hearted and seamless experience across our 13 unique and beautiful Hotels and Coastal Villages.
The Purpose of the role:
As a Porter at Warner Leisure Hotels you will work in a high performing, fast paced environment, as part of an enthusiastic team of exceptional hosts, delighting our guests by ensuring they have a fantastic start to their holiday.
Role responsibilities:
- Work independently to consistently offer directions and deliver guest luggage to rooms
- Load and unload luggage from coaches, working with the reception and holiday sales team to ensure bags are delivered to the correct rooms
- Assist the housekeeping team to deliver room amenities/gift packs, ensuring the correct items are provided for the various categories of rooms, prior to guestsβ arrival and as per their requests
- Report any damage, deterioration or items that require technical maintenance to your line manager as early as possible
- Providing a safe, secure and appealing environment for our guests and team, through adhering to the companies Health & Safety policies
- Free use of many of the Hotel/Coastal Village facilities and discounts off our food and retail outlets
- 20% team member discount across Warner Leisure Hotels, Butlinβs and Haven holidays for you, your family and friends
- Reward and recognition schemes including long service
- Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
- Childcare voucher scheme (subject to eligibility)
- Government pension scheme
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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