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United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Public

Webchat Adviser 40hrs/Week - Middlesbrough

Salary Range
£21,674 - £21,674
£1,806 - £1,806 / mo
Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Middlesbrough, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
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Position Overview & Specifications

Webchat Adviser 40hrs/Week - Middlesbrough


Location: Middlesbrough (Store Based)

Salary: £21,673.60 per annum + Unlimited commission
Hours: 40hrs per week
Contract Length: 6 months FTC



Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.
Please note if your application is successful your personal details and application will be shared with our Franchise Partner.


What will you be doing?

We are searching for talented individuals to join us on Webchat within our growing team in our Vodafone Middlesbrough Partner store. In this role, you will be responsible for identifying customer needs and determining appropriate actions for resolution, delivering commercial KPI’s within our partner stores and increasing our digital presence. By interacting directly with customers through an online conversation platform, you will understand their needs, build trust and create a personal experience to be remembered.


Who are we looking for?

We need passionate team members who can help us capture the energy and initiative needed to deliver amazing customer service and sales each day.
We are looking for people who are level headed, have a mature mind-set, combined with enthusiasm, energy and drive. Commercial understanding and the ability to identify potential opportunities, as well as holding strong communication skills will be key to this role.



You must be able to work in a private and distraction free space where your laptop screen will not be visible to others due to Data Protection.


What’s in it for you?

This role offers a competitive salary and an unlimited reward. You will get to work with a fun, diverse and driven team who love what they do and a leadership team who listen, support and inspire you to be your very best!



Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Vodafone

Apply for this Position

Location: Middlesbrough, England
Eligibility: UK Work Eligibility
Schedule: Company - Public
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