Account Coordinator - Spanish Speaking - Vans - 12 month FTC
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
- Understanding and managing Wholesale accounts across several markets in the EMEA region.
- Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service
- Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome
- Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month
- Interpreting a variety of daily reports as needed by the business
- Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping
- You will be native or fluent speaker in Spanish plus English with strong communication skills
- You will be computer literate with strong Excel skills and the ability to produce reports
- You will be analytical with a flair for problem-solving
- You will have strong customer service skills
- You will have the ability to balance responsibilities in a dynamic and fast-paced environment
- A supportive feedback-based culture where respect and integrity guide us in what we do
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization
- 50% employee discount on all VF brands both in store and online
- Subsidised canteen and break out areas offering complimentary hot drinks
- Health Shield membership and access to numerous health and wellbeing initiatives
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
- 12% contributory smart pension scheme (8% on us, 4% from you)
- Cycle to work scheme
- Free secure onsite parking and discounts with local public transport
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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