Professional Services Manager
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
- Manage a portfolio of client projects; responsible for delivery to time, cost and quality whilst maintaining excellent client relationships
- Be responsible for the line management, coaching and development of a growing team of consultants, including supporting the recruitment, onboarding and offboarding of consultants
- Be responsible for achieving billable utilisation targets for your team, whilst facilitating their contribution to internal projects and achieving their personal and professional development goals
- Contribute to or lead the improvement of our systems, processes, and standards
- Contribute to the development of our service offers and professional practices
- Support the development of commercial proposals
Have experience or demonstrable aptitude for managing, leading, influencing and negotiating to deliver outstanding results- Be experienced and ideally qualified in an Agile delivery management framework or discipline
- Be commercially astute and recognise the drivers for achieving profitability from Professional Services delivery
- Be focussed on outcomes and client satisfaction, balancing exceptional client empathy and relationship management with Valiantys’ commercial interests
- Demonstrate exceptional written and oral communication skills in Business English
- Observe and promote the Valiantys values
- Have a working knowledge of Atlassian Jira and Confluence
- A salary that reflects your experience and the value you bring
- A supportive culture where you can balance your home and work life and be your true self
- Outstanding career development opportunities and support to achieve your ambitions
- 25 days holiday
- Contributory pension scheme
- Private Healthcare
- Dental insurance
- Life assurance
- Travel insurance
- Season ticket loan
- Travel allowance for office-based contracts
- Cycle to work scheme
- Childcare vouchers & season ticket loans
- Skilled Worker (formerly Tier 2) visa support for colleagues & families
- A subscription to Perkbox (dozens of offers, discounts, free gadget insurance, 2 for 1 cinema tickets, etc.)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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