Retail Assistant (Part-Time) Energy Hub

Title: Energy Expert (Part Time)
Department: Sales
Location: Hartlepool Hub
Salary: £12,552.50 plus up to 5% bonus

What we can offer you?

We offer you all the benefits you’d expect from one of the nation’s biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 5% of salary and a health care scheme. You’ll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor’s 2021 Employee’s Choice Awards

We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.

What does this role involve?

Our Energy Hubs are located on the high streets, to service customers in their own communities.

We have an exciting, Part Time Energy Expert opportunity available in our Hartlepool Energy Hub. This role is 20 hours per week including some Saturdays and we are flexible on the remaining hours during the weekdays.

You will be welcoming customers into the hub and dealing with a variety of queries – this could be giving energy efficiency advice to save money (and the planet) or answering questions on our live webchat.

But it does not stop there as this is NOT your traditional retail role. You will also work alongside your retail team to give back to the local community. This means you will get the chance to work closely with organisations and charities to help with fundraising and delivery of vital services.

If you are a great communicator who is looking for a role where you can meet lots of people, have good conversations, and support locally, please apply now.

Additional benefits

• 25 days annual leave plus bank holidays
• The opportunity to win tickets to major outdoor events with Utilita Extra –including, gigs and shows at the Utilita Newcastle, Sheffield and Birmingham arenas.
• Discounted employee energy tariffs.
• Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
• We are in the process of setting up our own charitable foundation and offer all our staff a paid volunteering day every year. Plus the chance to be involved in various fund-raising opportunities.
• A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
• Death in service, twice your annual salary.
• Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.

About us

Founded in 2003, Utilita is the first – and still only - energy company created to help households use less energy, by giving them better control via digital technology, including its industry-leading smartphone app (USwitch Awards best app 2018, 2020 and 2022).

Utilita is Britain’s leading Smart Pay as You Go energy provider, with over 800,000 customers, and thanks to having better control, its customers use around 11% less energy than the average bill paying household.

Utilita is committed to becoming a net zero business by 2030 and was named Green Energy Disruptor of the Year at the Better Society Energy Awards in October 2021.

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £12,552.50 per year

Benefits:

• Company pension
• Cycle to work scheme
• Referral programme

Supplemental pay types:

• Bonus scheme

Work Location: In person