Facilities Support Officer x 2

Salary range: £29,619 - £33,314

FTE: 1

Term: Open-ended

Closing Date: 08 March 2023

The National Manufacturing Institute Scotland (NMIS) is a bold and ambitious industry-centred project to create an international centre of advanced manufacturing expertise and excellence where industry, academia and public-sector support agencies work together to transform skills, productivity and innovation, making Scotland and the UK a global leader in advanced manufacturing.

NMIS is a truly collaborative project, with partners including the Scottish government, Scottish Enterprise, Highlands and Islands Enterprise, Skills Development Scotland, the Scottish Funding Council, Renfrewshire Council and the UK government through the High Value Manufacturing Catapult. The University of Strathclyde is the host University for NMIS, which will link to the wider academic communities in Scotland through the Scottish Research Partnership in Engineering and across the UK High Value Manufacturing Catapult network.

NMIS will encompass a dedicated facility that will house the Manufacturing Skills Academy (MSA), Digital Factory and the Innovation Collaboratory. Along with this dedicated new facility, existing and developing research centres will also be part of the broader NMIS Group including the Advanced Forming Research Centre (AFRC) and the Lightweight Manufacturing Centre (LMC).

The University of Strathclyde/NMIS are seeking to appoint a Facility Support Officers to work within the Engineering Services Team for NMIS facilities. Reporting to the NMIS Building Manager, the post holder is responsible for ensuring that the NMIS infrastructure is maintained as well as supporting project delivery and associated personnel. The post holder will engage with a variety of stakeholders to ensure that the facility meets NMIS’s requirements and specifications, which will require the postholder to be proactive in capturing future requirements within the centre and implementing new/improvement projects. You will also work with project teams to ensure that new equipment or infrastructure upgrades can be implemented within the centre. You will work together with the IT/AV team to ensure that the Audio Visual (AV) equipment is suitable for use and meets the requirements of the centre; this will involve frequent staff training and visual management of the AV systems.

In addition, you will assist in the management of the Total Facility Management (TFM) contractor and the associated contractors to ensure that this framework is being delivered as per the contract. This will include resolving facility related issues efficiently and effectively to ensure that services are delivered on time and to the contract detail. A key part of the role is to instil confidence in the service provided to the centre and to ensure that standards are continually monitored and maintained.

With the centres future growth plans, space utilisation will be essential to ensure the buildings and infrastructure can handle the new staff numbers and equipment being purchased and installed onsite. Supporting the Engineering Services Team in the planning and facility management requirements, ensuring that the facility is future proofed for any new projects which NMIS is planning to implement within its portfolio.

To be considered for the role, you will be educated to minimum of HNC/HND level in a relevant subject or have relevant, equivalent experience in a similar role. You will have relevant work experience with experience of working independently and dealing with unforeseen problems and acting as first point of contact for external stakeholders. You will have strong organisational, influencing and communication skills and well developed organisational, interpersonal and team working skills, with an ability to work under pressure, delivering to deadlines with accuracy and precision. You will have excellent troubleshooting skills, including a methodical approach to solving complex problems.

For informal enquiries, please contact Lisa Michie, Engineering Services Manager - lisa.michie@strath.ac.uk