Band 3 Library Assistant

Job overview

University Hospitals Birmingham NHS Trust has a vacancy for qualified Para-Professional, with specialist library or NHS experience, for the role of Library Assistant at Good Hope Hospital Library.

Good Hope Hospital is based in Sutton Coldfield and provides a range of outpatient, inpatient and emergency services to its local community. Good Hope Hospital Library is located within the Education Centre.

Main duties, tasks & skills required

As the "front of house" contact you need to be versatile and respond to a range of enquiries, promoting library services and referring to appropriate library staff. The ability to be flexible and adaptable in dealing with both library users and a range of library resources is also a requirement of the post.

You will be required to work closely with other team members in providing an efficient enquiry and document supply service, maintaining the book and journal collection on a daily basis and providing assistance to library users. Being a team player is important, together with good interpersonal skills. You will need to be adept at prioritising tasks when the library is busy.

You will need to be highly motivated and able to work on your own initiative. Good literacy and numeracy skills are also essential, as well as experience using Microsoft Office packages and the internet. You will at least 5 GCSE at C grade or above, and have or be working towards a para-professional qualification. This is a varied and exciting role and is ideal for anyone passionate about developing a career in libraries.

Informal enquiries are welcome; Please contact Emily Johnson, Outreach Librarian and Good Hope Library Site Manager on 0121 424 7836 for further information or an informal chat.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

Education to GCSE level , with Cs in

English and Maths

• ECDL / equivalent IT qualification
• If not already having a Library and

Information Science qualification / NVQ

level 3 or equivalent experience in a

related area, expectation to complete the

course

Experience

Essential

Customer services experience involving

face-to-face contact

• Understanding of evidence-based

healthcare

• Awareness of customer service standards

and professional behaviour

• Successful contribution to a project or team
• Experience of working in an NHS, academic or

special library

• Awareness of NHS principles, including

patient safety and safeguarding, data

protection and confidentiality

Desirable

• Successful contribution to a project or team
• Experience of working in an NHS, academic or special library

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.