Customer Service/ IT Support
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Position Overview & Specifications
Trafford Park - Customer Support Technician - £23,000
This company are a leading supplier of voice, data and mobile products.
Main Duties:
+ Assist clients with technical queries and fault reports by phone, email and through a helpdesk ticket system.
+ Act as the prime customer contact for all enquiries
What we are looking for:
+ Experience of dealing with clients/customers on a daily basis
+ Ideally experience of communicating through calls and emails
+ A strong interest in technology
What you will get:
+ Work/Life Balance- annual leave 25 days plus holiday trading up to 5 days buy/sell.
+ Enhanced maternity, paternity and adoption leave
+ Pension Scheme/ life insurance
+ Discounts
Apply now for further information
Job Type: Full-time
Pay: From £23,000.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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