Customer Service Advisor (full-time)
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
Inbound customer service advisor working within one of the UK’s largest utilities providers, in Warrington, Cheshire.
- Duration: Full-time, permanent position
- Location: Office-based, in Warrington.
- Contract type: Full time and Permanent
- Working hours: Monday – Friday: 40 Hours Between 08:30am – 17:30pm
What is on offer:
- Bonus Structure
- Free parking
- 22 days’ holiday PLUS bank holidays
- Pension scheme
- Onsite gym
- Perks discount
- Cycle to work scheme.
Salary + Bonus
Salary:£22,672 + Attendance bonus paid £300 each quarter (95% attendance) = £23,872
Bonus:
- Attendance Bonus: £300 per quarter
- Upselling Bonus (No Sales targets/pressure) – £200 average
Working Hours:
Rotational Shift Pattern – 2 weeks
Week 1 - Monday to Friday – 9am until 5.30pm
Week 2 – Monday to Friday – 8.30am until 5.00pm
Job Type: Full-time
Pay: From £22,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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