Call Centre Agent
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Position Overview & Specifications
Call Centre Agent - NO Weekends
Monday - Friday (no weekends)
LOOKING TO CHANGE OR GROW YOUR CAREER
AFTER MORE MONEY $$$$
Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? IF SO APPLY NOW!!!
Working in a modern office environment, with fantastic career progression opportunities!!
DO NOT MISS This opportunity for a Call Centre Agent to work on a client campaign for a well known leading brand. Offering expert training and guidance to be successful in your role, along with many benefits and opportunities to earn incentives.
Benefits
- Free GYM membership
- Free swimming membership
- Employee discount
- Free onsite parking
- Paid holidays
- Opt out pension scheme
SALARY
- Basic salary of £21,673
- Uncapped Bonus scheme
- Average earners make £300- £400 per month increasing your salary to £24,000
- Top earners make £400- £800 per month increasing your salary to £28,000
- As it is uncapped you could earn even more
The Role as a Call Consultant will include
- As a Call Centre Agent you will be calling existing customers to discuss renewals or upgrade their contract with the client
- Providing general customer support
- As a Call Centre Agent, you will be speaking to customers about their current packages and trying to upsell and secure their contract renewal
What we look for in a Call Centre Agent
- Friendly warm voice
- Eager to work and learn personality
- Experience in retail, sales or customer service
- have the ability to handle rejection and remain resilient throughout the day
- You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
- The ability to hold conversation will people of all ages and backgrounds and can easily build rapport with customers
Job Types: Full-time, Permanent
Salary: £21,673.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme
- Sick pay
- Store discount
Job Type: Full-time
Pay: From £21,673.00 per year
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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