United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Subsidiary or Business Segment

Receptionist

🏢 Thistle • 📍 London, England • 🕒 2 days ago

Salary Range

£19,110 - £22,201

£1,593 - £1,850 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

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Location Base

London, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Position Overview & Specifications

Receptionist

Contract Type - Permanent

0 hours per week

Employment Type - Flexible

Thistle Kensington Gardens is located near Queensway, within walking distance of Hyde Park and the West End of London. The hotel has recently been refurbished and has 175 bedrooms, including Executive rooms with fabulous views over the park, and three meeting rooms.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times.

Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
Comfortable in a front line role facing the public
Empathetic and able to build relationships
An open personality who is relaxed and natural in their interactions
Accurate with good attention to detail
Demonstrable desire to pursue a hospitality career
Able to work effectively as part of a team
Previous experience in a fast paced service environment

What's in it for you?

Great development opportunities
Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Generous recommend a friend scheme
Apprenticeship (from Level 2 to Level 5)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Great Recognition program
...and many more!