Retail Supervisor

About us

The Royal Parks is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent’s Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

This is an exciting time for Retail at TRP as we launch our first flagship shop in the Boat House (which also hosts a café and boat hire) in July 2023. The plan is to trade 7 days a week in peak, including weekends and bank holidays, and in total 306 days a year.

The role

In this role, you will support the Retail Manager to lead retail operations for The Royal Parks, starting with the Boat House and progressing to other retail outlets. You will support the Retail Manager to ensure the shops meet their financial targets and the team deliver an exemplary customer experience, at all times. You will manage and develop a sales team of paid staff to ensure excellence in customer service and presentation/visual merchandising standards.

The benefits

• Salary of up to £30,701 per annum
• 26 days' annual leave (pro rata) plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This role will involve lifting and manoeuvring stock.