United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Subsidiary or Business Segment

Reception Supervisor

🏢 The Clermont • 📍 London, England • 🕒 Today

Salary Range

£18,375 - £20,910

£1,531 - £1,743 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

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Location Base

London, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Partner Career Resources • Adsterra Native Ad

Position Overview & Specifications

Reception Supervisor

Contract Type - Permanent

40 hours per week

Employment Type - Full Time

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

Working with a team of Receptionists, you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Sharing knowledge will be important to you – and you will enjoy coaching your team members and being part of a team that loves what they do.

What we look for

Previous experience in a customer facing role
Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
Comfortable in a front line role facing the public
Empathetic and able to build relationships
An open personality who is relaxed and natural in their interactions
Accurate with good attention to detail
Demonstrable desire to pursue a hospitality career
Able to work effectively as part of a team
Previous experience in a fast paced service environment

What's in it for you?

Great development opportunities
Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Generous recommend a friend scheme
Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
Access to discounts and cashback through a huge range of retail
Advert Reference: 3525559