Reception Manager
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Position Overview & Specifications
The Atlantic Hotel & Ocean Restaurant is one of Jersey's leading hotels. Located in St Brelade with spectacular views over St Ouen's Bay we are currently recruiting for an enthusiastic people person to join our team as a Reception Manager. This role is hands on ( dealing with reservations, check ins and check outs) and is focused on enhancing guest’s experience by anticipating their needs, ensuring they enjoy their stay and encouraging them to return. Responsible to Front Office Manager. The ideal candidate will be highly organised, have great communication skills and at least 1 year’s experience as a reception supervisor in a luxury property. Knowledge of Opera PMS. UK Pre-settlement or settlement required.
Job Types: Full-time, Permanent
Salary: £32,300.00-£32,350.00 per year
Benefits:
- Discounted or free food
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Jersey: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (preferred)
- Supervising: 1 year (required)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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