Virtual Parts Advisor (Office Based) - Midlands
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Position Overview & Specifications
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
- The chance to work with innovative technology, advanced tools, and software
- Ongoing training and development to help you grow your skills and career
- A competitive compensation and benefits package
- A safe, clean, and fun work environment
- Source and allocate parts to service locations, technicians, and mobile technicians
- Review jobs that are planned, receive and check quality of the relevant parts and ensure all paperwork is accurate
- Accurately record parts transactions and data into the system, maintaining excellent attention to detail and escalating any issues
- Escalate any parts issues from internal or external suppliers
- Monitor inventory within the parts system, rearranging any appointments where the parts will not be available on time if required
- Communicate any updates to technicians and Service Centers when required
- Confidently support the technician team, collaborating with other departments when required
- Proven work experience within warehousing, logistics or automotive industries
- Ability to thrive in a team-based environment and achieve common goals
- Willingness to learn new and innovative automotive technologies to further develop in role
- Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
- Ability to effectively handle multiple priorities, organize workload, and meet deadlines and solve problems
- Basic understanding of automotive techniques related to vehicle repair
- Digitally savvy – ability to adopt and adapt quickly to new technology and systems
- Able to communicate, read, and write effectively in the English language, and other local languages if required
- Strong knowledge of MS Office
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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