Customer Service Assistant

We are coming to YOU - Join Team MK!

We are opening a brand new, state of the art family entertainment centre at Grafton Gate, Milton Keynes in July 2023.

Do you enjoy interacting with Customers? Do you want to work in an entertaining and fast-paced environment?

TENPIN IS NOT JUST ABOUT BOWLING... We are all things entertainment! Arcade Machines, Pool Tables, Cocktails, Pizza's and Burgers! Oh! and not to forget our Houdini’s Escape Rooms, Karaoke Booths and our 4D Laser Arena. We have something for the whole family to enjoy.

A career at Tenpin is like no other. Build Your Future. The opportunities are endless, and the benefits are pretty cool too!

We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!

The Role

As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.

You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.

Skills You Need

• Full of determination, enthusiasm, and be able to work in fast-paced environment
• A nothing is too much trouble attitude
• Able to provide high levels of customer service and have strong communication skills
• Fully flexible around working pattern (evening and weekends will be required)
• Be approachable and helpful
• Be organised and able to multi-task
• A strong team player

Our Fantastic Benefits

• Tenpin Treats – Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
• Wagestream
• Free Bowling for family and friends
• Free Food (when working 6 hours or more)
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance – 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.

What Happens Next?

If you are ready to develop your career with us, click apply and complete the short application process (2 mins).