Residential Care Home Manager

Summerdale Care Home is a small family run residential care home, we currently have an excellent opportunity for an experienced and dedicated Care Home Manager to lead our amazing team of care professionals, based in Brightons Falkirk.

As a Registered Manager you will be responsible for the operational day-to-day management of the service ensuring the organisation's continued compliance with relevant legislation. Working in partnership with colleagues in the senior management team you will ensure the provision of a high-quality service enabling individual needs and organisational priorities to be met in accordance with available resources.

Various Duties and Responsibilities include..

· To maintain a high-quality service working in partnership with colleagues to manage services.

· To ensure the service meets, and indeed exceeds, the National Care Home Standards.

· To ensure the delivery of safe, personalised services to each individual service user through assessment, person centred planning and regular outcome focussed review s of services.

· To ensure compliance with the company Development & Training and Supervision Policies

· To ensure the delivery of person centred care/support services that promote independence, choice and dignity to empower people to live as independently as possible.

· To ensure care/support services are structured in a way that provides flexibility, reliability, and continuity.

· To ensure services are accessible.

· To ensure the development of robust systems and procedures.

· To ensure the service is appropriately resourced with the right number of suitably qualified, skilled and experienced staff.

· To ensure that all new referrals are responded to in a timely manner in line w ith contractual and organisational timescales.

· To oversee the co-ordination of care workers across all areas.

· To deliver services that ensure the Organisation’s duty of care to the service user and staff providing the service.

· To ensure good communication and links with all stakeholders with regard to the provision of services including commissioners, service users, relatives, social work teams etc.

· To ensure the office is resourced during office hours and ensure the provision of an effective out of hours on-call service.

Team Management and Leadership

· To manage a staff team both involved in the management and direct provision of the service.

· To ensure that there is a co-ordinated and consistent approach to service provision that is cost effective and efficient making the best use of allocated resources.

· To identify recruitment needs and develop plans to ensure the service is appropriately resourced w ith capacity for growth.

· To be routinely involved in a range of human resources/staff management duties including: Recruitment and selection

· Training

· Supervision, Appraisal

· Disciplinary/Capability procedures

· Absence Management

· To ensure that processes and procedures are in place to meet the various organisational and staff requirements with regard to human resources issues.

· To ensure that staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities.

· To establish and maintain effective two way communication to ensure that all staff are aware of and can contribute to operational and strategic developments.

· To arrange and attend regular service planning meetings with service delivery teams.

· To deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met.

· To ensure good and safe practice in all activities relating to service user care by putting systems in place to guide, monitor and evaluate care and services provided.

· To resolve all complaints in accordance with the organisation's Complaints & Compliments Policy.

· To evaluate services through regular review, annual service user questionnaires, analysis of complaints & compliments etc.

Job Types: Full-time, Permanent

Salary: From £32,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Falkirk: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 17/04/2023