Ward Clerk

Ward Clerk | Administration | Customer Service | Spire Little Aston, Sutton Coldfield | Full Time | Permanent | £20,397 per annum FTE plus Excellent Benefits

Spire Little Aston, Sutton Coldfield are expanding the scope of services we offer our patients and as such we’re looking for a Ward Clerk to join our friendly team. This role will be responsible for providing a high standard of customer service to all patients, consultants, NHS partners, staff and visitors.

The role is a permanent full time post, working 37.5 hours per week Monday - Saturday. Early shifts start at 06.30, late shifts finish at 20.00.

Duties and responsibilities:

This will be an interesting and varied role as you work on the ward with patients, consultants, NHS partners, staff and visitors. Providing information and directions as required. Filing notes and working across systems to ensure information is entered quickly and accurately. Providing information face to face in the ward or via phone and email. You must be highly organised with great Customer Service skills.

Skills/qualifications we're looking for:

• Highly organised and take pride in your work. .
• Excellent communication is a must as there will be plenty of liaison with patients and consultants.
• Experience in administration, customer services or sales

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
  

Please see the attached benefits leaflet for more information.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Beren Freeman on Beren.Freeman@spirehealthcare.com

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date.