Outpatient Administrator
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Position Overview & Specifications
Outpatient Administrator| Administration | Customer Service | Leeds | 37.5 hours per week | Full time, Permanent | up to £23,000 per annum DOE
Spire Leeds Hospital is looking to recruit an Administrator to join our Outpatient department.
Spire Leeds Hospital is amongst Yorkshire’s largest hospitals offering treatment across over 30 medical specialties including orthopaedic surgery, cardiology, oncology (cancer care) and general surgery. Treating adults and children and part of the award-winning Spire Healthcare group, multi-disciplinary teams provide fast, personalised healthcare.
As Outpatient Admin you will be responsible for providing an efficient Clinic Appointments service to GP's, consultants and patients and by doing so helping to achieve the highest possible standard of care within the Clinic Appointments Office for both private and NHS patients.
Duties and responsibilities
- Provide an efficient clinic appointments service to patients, consultants, secretaries and staff in accordance with departmental procedures
- Deal with telephone communications effectively
- Ensure clinic builds are up-to date in SAP
- Compilation of clinic lists and distribution as required to staff and consultants
- Manual billing processes, including the accurate collection of credit cards
- Experience of face to face customer/patient interaction
- Has excellent Administration skills using different databases and systems (training will be given)
- Exceptional phone manner
- Having previous medical knowledge would be advantageous
- Enthusiastic and energetic professional
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free DBS
- Free Uniform
- Free car park
- Private medical insurance
- Life assurance
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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