Call Centre and Admin Assistant
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Position Overview & Specifications
Call Centre and Admin Assistant
Location: Stratford, London
Salary: Bewteen £7.49- £10.42 an hour, depending on age.
Hours: Full time including one weekend day ( Saturday)
Training will be provided
We’re looking for someone to join our team as an Administrator and Call Centre Assistant.
In this role you will be our customers first point of contact when they call in. You’ll therefore need to be a natural when it comes to customer care – articulate, good with people and always happy to help.
In addition to basic clerical work, you will be required to organise the audiologists workload, deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.
We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.
Within this role you’ll also be required to complete and post orders, receive and check deliveries.
If you are interested, please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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