Helpdesk Technician - £24k to £32k

Job Description

Helpdesk Technician

Full Time

Salary

Full Time - £25,000 to £32,000

Supplemental Pay

Bonus Scheme

Regular Commission Schemes

Benefits

Additional leave

Company events

Company pension

Employee discount

Free parking

On-site parking

Overview

Soltech IT provides a comprehensive range of IT services and hands-on ICT / computing support to over 700 business and education (primary schools) clients across the South West of England. We put the needs of our clients first, taking care of all of their technology needs.

Soltech IT is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.

We are looking to recruit a IT Helpdesk Technician to join our support team. The successful candidates will have previous IT experience in a similar role and be comfortable in providing IT support to either a business or education focused client base.

Individuals will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires the successful candidate to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers.

Candidates should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services.

In return, we offer career progression and a full time starting salary between £25,000 and £32,000 negotiable for the right person.

Benefits include a company pension, company bonus and commission schemes, free on-site parking, laptop or MacBook and 20 days holiday per year, plus additional holiday during the Christmas / New Year period.

In addition, all business miles and expense will be paid for by the company

2023 will see Soltech IT undergo significant expansion and growth. This will result in future career/financial progression opportunities potentially becoming available to a successful and aspirational candidate in the near future.

Expected start date: ASAP

Reference ID: SIL16032023HD

Job Type: Full-time

Salary: £25,000.00-£32,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay

Work Location: In person

Reference ID: SIL01022023HD