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United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

CSR (Customer Service Representative)

Salary Range
£21,000 - £21,000
£1,750 - £1,750 / mo
Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Paisley, Scotland
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
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Position Overview & Specifications

Skills Training Group are an award-winning training provider with centres based in Paisley & Dalgety Bay, Fife. We deliver a range of technical courses aimed at gas engineers, electricians and plumbers, as well as short courses such as First Aid and Health & Safety training.

Role is based in our Paisley Headquarters.

Due to continued success we are recruiting a new member to join our highly skilled customer service team. The successful applicant will form part of a highly motivated and fast paced Team planning and arranging training for both local and National clients to an excellent standard.

Activities will include preparing assessment/training paperwork, ensuring classrooms are fully prepared, securing new business, logging clients onto our systems, responding to incoming enquiries and outbound activities. Attention to detail and a strong passion for delivering exceptional customer service i.e. verbally, written and face to face communications is key to this role. Taking payment transactions, course bookings and training area preparation will be amongst some of the varied activities required.

Previous experience with Salesforce whilst not essential would be an advantage.

Excellent timekeeper.

Must be a Team player.

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

COVID-19 considerations:
In line with our COVID - 19 Policy we will expect the applicant to look after the safety of clients and staff visiting each of our Centres.

Work Location: In person

Reference ID: Skills Training Group CSR Paisley

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Skills Training Group

Apply for this Position

Location: Paisley, Scotland
Eligibility: UK Work Eligibility
Schedule: Company - Private
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