KCI Analyst | S2 | Controls Office | Milton Keynes/London

WHAT YOU WILL BE DOING

Join our community.

At Santander we’re driven by our purpose - to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That’s why we’re building a community to be a digital bank with a human touch and deliver an outstanding customer experience living our values of Simple, Personal and Fair.

Within this position, you will be focusing on development and maintenance of the Key Control Indicator (KCI) activity. You will be supporting the Controls Framework & Indicator Manager to build and maintain a KCI Library for COO, governing on-going changes to KCIs, and then using analytical skills to look identify themes, patterns, and trends indicative of control issues.

The difference you’ll make.

• Ensuring that KCIs are in place for all Key Controls within COO, with parameters / tolerance documented and agreed. On-going review to ensure KCIs remain appropriate.

• Maintaining the KCI Library for COO and Important Business Services, ensuring alignment with the Operational Risk Framework and accepted Industry Standards.

• Where required, calculation and reporting of specific KCIs owned by the Controls Office.

• Monitoring control effectiveness through on-going review of KCI outcomes. Investigation of KCIs that are out of tolerance or with adverse trends; ensuring management actions are in place.

• Undertaking quality checks over KCIs reported by Business Units to validate accuracy of KCI outcomes.

• Ensuring that control effectiveness issues are identified and escalated on a timely basis.

What you’ll bring.

• Previous experience of working within a risk and controls function and understanding of risk and control concepts.

• Able to demonstrate analytical skills, with the ability to extract and analyse data concisely, summarising key messages.

It would also be nice for you to have.

• Strong communication and influencing skills.

• Advanced Excel skills to support analytical skillset.

• Ability to Articulate complex issues and extract information into a format which is easy to understand.

• Pro-active, self-starter, with good planning and organisation skills.

What else you need to know.

We are currently following a hybrid office/home-based work pattern at the present time, you will need to be able to attend the office in Milton Keynes or London when required to do so.

Everyday Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits.

• Eligible for a discretionary performance-related annual bonus

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.