Junior Support Analyst
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Position Overview & Specifications
Junior Support Analyst
Up to £32,000
Hybrid (3 days on site) (Nantwich)
I am looking for a Junior Support analyst who will provide first line support to end users front, middle and back office personnel. You will liaison between end users and development during issue escalation and will issue analytic and tech support via phone, instant messaging, shared issue tracking system and email.
Its essential you have excellent communication and interpersonal skills, and the ability to work with multiple priorities in a fast paced and ever changing system. You should have minimum 1 year experience withing application support or IT support positions.
If you’ve got a passion for IT and are looking to build a career in it, then this is the role for you!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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