IT Support Technician
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Position Overview & Specifications
Role - IT Support Technician
Salary - Competitive
Duration - 9 Month FTC (Potential to go perm)
Location - London Bridge (On-site)
We are a Clinical research organisation based in Central London seeking for an IT Support Technician who will support with technical support within both sites in London Bridge as well and supporting on the Medical Devices support. The post holder will form part of a small team maintaining critical IT infrastructure for site based and remote users.
Solid experience in support of Windows based operating systems, network account administration and applications is required.
You will work closely with colleagues: clinical trial assistants, doctors, data management, HR, Finance and other staff to provide applications advice and support.
Knowledge of the below would be beneficial:
Windows 10/11
Active Directory/ GPO
Office 365
Experience on Helpdesk (Prioritising)
Windows Server 2019, 2016, 2022
Exchange 2016 (Some exposure)
VMware
Papercut (Printer Management)
Adobe
Network (Basic)
Software/Hardware Troubleshooting Skills
Software Deployment
Liaising with 3rd party support and vendors
Basic Azure and End Point Manager (Intune)
If you believe that you have the skills and experience required to succeed in a role of this nature and would like to apply, please register your interest through the BambooHR portal. You will be asked to supply basic contact details and a current CV.
Job Type: Contract
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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