Verified Transatlantic Corridor:
United States | United Kingdom
OP
OppaJob US & UK Career Gateway
United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Full Time

Customer Service Assistant (Part-time)

Salary Range
£10 - £10
£1 - £1 / mo
Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Ammanford, Wales
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark
💰 Transatlantic Compensation Calculator

Compare US ($) vs UK (£) Salary & Net Take-Home Pay

Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.

Open Calculator →
Partner Career Resources • Adsterra Native Ad
Sponsored

Position Overview & Specifications

About us

Since we opened in 2010, we have aimed to offer something different to standard rug cleaning practices. We’ve invested in the best equipment and training to enable us to offer the most thorough and effective rug cleaning in the UK. We clean anything from standard high street rugs to handmade silk rugs and everything in between, while also offering rug repair and dying services alongside.

At The Rug Laundry we pride ourselves on our high standards of service and quality of work and we're looking for an individual to support us in maintaining these levels of service for our customers.

Since we opened in 2010, we have aimed to offer something different to standard rug cleaning practices. We’ve invested in the best equipment and training to enable us to offer the most thorough and effective rug cleaning in the UK. We clean anything from standard high street rugs to handmade silk rugs and everything in between, while also offering rug repair and dying services alongside.

The ideal candidate for this role will be self-motivated with the ability to work on their own and as part of a team. They will be punctual and professional with strong and engaging communication skills, both written and verbal. We are looking for somebody who is passionate about offering the highest level of service to our customers and has a flexible approach to work. Previous customer service/sales and administrative experience would be advantageous.

This is a part-time role (up to 16 hours per week with the potential for more during busy periods), with the flexibility to work both remotely and in our offices in Ammanford, Carmarthenshire. We require the successful candidate to be in the office at least one day a week.

Main duties:

  • Providing excellent customer service via telephone, email and social media.
  • Informing customers of beneficial add-on services and products.
  • Liaising with the Operations Manager to communicate booking information, coordinate collections/deliveries and ensure processes run smoothly.
  • Contacting customers to keep them informed of their rugs journey, discuss any specific cleaning requirements, and provide information on beneficial add on products.
  • Customer service support for our carpet cleaning specialist sister company Clean Rescue.
  • Assisting with invoicing and processing payments.
  • General administrative support as the business requires.

Benefits:

  • Rate of pay: £10.00 per hour, with this hourly rate rising after a probationary period.
  • Employee Assistance Programme.
  • Joining a progressive, growing company.
  • Friendly working environment.
  • Training opportunities to suit the needs of the role.
  • On-site parking.
  • Staff events.

Please note: Due to the nature of our work, we have a very strict smoke-free working policy.

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Salary: £10.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Free parking
  • On-site parking
  • Wellness programme
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • customer service: 1 year (preferred)

Work Location: Hybrid remote in Ammanford

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

International Career Advisory • Verified Partner Network
Sponsored

Explore Related Opportunities (United Kingdom)

Other high-paying verified positions matching your industry profile.

View All UK Jobs →
Kensington Capital & Analytics £75,000 - £95,000

Principal Data Analytics Specialist

📍 London, England
✓ UK Right to Work / Skilled Worker Eligible View Role →
NHS Greater Manchester Health Trust £43,742 - £50,056

Senior Clinical Diagnostic Radiographer

📍 Manchester, England
✓ HCPC Registration Required View Role →
Caledonia Cloud Infrastructure £70,000 - £88,000

Senior Site Reliability & Kubernetes Engineer (SRE)

📍 Edinburgh, Scotland
✓ Skilled Worker Visa Sponsor View Role →
University Hospitals Birmingham NHS Trust £93,666 - £126,281

Consultant Acute Care Physician (General Medicine)

📍 Birmingham, England
✓ GMC Specialist Register Required View Role →
Thames Corporate Assurance Ltd £95,000 - £125,000

Head of Cyber Security & Zero Trust Architecture

📍 London, England
✓ UK Right to Work / Tier 2 Licensed View Role →
Teveo Gmbh £43,415 - £56,159

Werkstudent Mobile Development (m/w/d)

📍 Bristol, England
✓ UK Work Eligibility View Role →
Hiring Organization
Red Dragon Cleaning & Restoration & The Rug Laundry

Apply for this Position

Location: Ammanford, Wales
Eligibility: UK Work Eligibility
Schedule: Full Time
Apply for this Position (Online Form)

ℹ️ Free Direct Candidate Submission • Zero Applicant Fees

Employment Guide (UK)
Direct corporate application with zero applicant fees.
Get UK Job Alerts

Receive high-paying Professional Services openings directly to your inbox.