United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

IT Support Assistant

🏢 Ragdale Hall Spa • 📍 Melton Mowbray, England • 🕒 1 day ago

Salary Range

£22,000 - £22,500

£1,833 - £1,875 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

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Location Base

Melton Mowbray, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

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Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Position Overview & Specifications

This is an exciting opportunity to join our small IT team who manage the technology behind the scenes, ranging from 100+ computers, all the users, critical servers and much more.

Ragdale Hall Spa is a family business, with family values. To our guests we are a highly regarded spa resort, but it is brought to life by an incredible team of people delivering amazing guest experiences in a fantastic environment brimming with innovative facilities.

We are looking for an enthusiastic, forward-thinking individual to join the team. Reporting to the IT Manager, the successful applicant will help assist in the day-to-day duties of the IT department, offering IT support to colleagues across all departments, and assisting in ongoing projects and routine tasks.

Good all-round IT skills are required to perform this role, as there are a lot of varying systems in place across the site. Ability to work on your own and in a team, using your own initiative to solve problems is advantageous.

Key activities include

Providing IT support to colleagues.
Liaising with 3rd party companies for support and ongoing projects.
Maintaining and monitoring systems.
Auditing and asset management.
Installation and configuration of new equipment and software.
Researching and recommending beneficial changes.
Planning and documentation
Ensuring a high level of IT security is maintained across the company

Required Characteristics

Educated to GCSE level or equivalent in English and Maths.
Relevant work experience or qualification(s) in IT.
Highly motivated and able to work on own initiative and in a team.
Excellent problem-solving skills.
Experience with Windows based operating systems.
Experience with physical hardware (networking and computers).
Experience with Office 365 applications (Word, Excel, Outlook).
Genuine interest in the field of IT and willingness to learn.
Maintain a high level of IT Security.
Programming skills (desirable)
Experience with Active Directory and GPO's (desirable)
Experience in building computers (desirable)
Experience in Linux, Android and Apple systems (desirable)

Hours of work

39 hours per week working Monday - Friday with occasional weekend work. Hours are worked between 8.30am – 5.30pm.

Salary

£22,000 - £22,500 per annum plus gratuities.

Perks

Up to £1200 per year in tips (full-time equivalent)
Free meals on duty
Free parking on site with discounted electric car charging
Free transport from Melton Mowbray and Asfordby
Use of gymnasium, exercise classes and areas of the Spa
Discounts in all retail outlets at Ragdale
Discounts on beauty treatments, meals in our Dining Room and other food and drinks
Discounts for you, your family and friends to visit (T&C apply)
There is lots more - for more information, please see our website

Vacancy ID :

006902