Reservations and Ticketing Agent - Manchester, UK
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Position Overview & Specifications
We are pleased to announce an incredibly exciting opportunity to join our Airport team in Manchester, UK as a Reservation and Ticketing Agent.
Accountabilities
- Making and confirming reservations for passengers, selling ticket for the Airlines lines.
- Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.
- Assist Al Maha bookings and QR Holiday Packages
- Assist the station in achieving the station budget by promoting counters.
- Control cash flow to ensure the sales report is closed on time.
- Plan route and compute ticket close, using schedules, rate book. Examine passenger ticket to direct/advice passenger correctly.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
You need to have the living and working rights for UK to be eligible to apply for this position.
- Excellent communication skills with fluency in English language.
- Knowledge of special rates / offers / promotions.
- Proven ability to manage room sales with due regard to the Revenue.
- Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.
- High potential individual willing to be trained / learned.
- Demonstrates Quality Consciousness.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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