United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Public

Customer Service Advisor

🏢 Pybus Recruitment • 📍 Hayes, England • 🕒 7 days ago

Salary Range

£25,415 - £25,415

£2,118 - £2,118 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

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Location Base

Hayes, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

Direct corporate benchmark

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Position Overview & Specifications

Job Title: Customer Service Advisor

Location: Heathrow, Greater London

Salary: From £25,415 + bonus

Hours: Monday to Friday - 8.00am-5.30pm or 9.00am to 6.30pm - 1 Saturday out of every 4 - Saturday hours are 8.00am-5.00pm

Full Time and Permanent

AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR

Job Purpose:

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service 'Process Development Plan’ and support continuous process improvement. You’ll demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.

Our client is looking for an experienced Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information.

You will have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background they are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to the team and more importantly their customers.

Key Responsibilities:

Drive the standard in customer care with the diverse customer base
Manage the relationship between customer and dealership.
Manage the service process effectively.
Go beyond process in delivering exceptional customer service.
Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services.

Requirements

Administrative experience.
Excellent communication and customer service skills with experience handling complaints.
Evidence of customer facing administrative experience.
Experience in a selling/customer service environment.
Able to handle sensitive and confidential information.

Benefits