Customer Service Advisor
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Position Overview & Specifications
We are a Mortgage and Protection brokers who are now expanding their business into lead generation.
Your main responsibilities will be outbound calling to customers who have made an online enquiry for a call back to speak to an advisor.
Taking inbound calls and enquiries.
Taking all the information required and passing through to an advisor.
Building relationships with other firms to build trust.
Manage your diary effectively to make sure you call back customers.
This is a great opportunity to grow within the business as future roles will come up for supervisor/management roles.
Job Types: Full-time, Part-time, Permanent
Salary: £14,540.93-£27,682.93 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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