Call Centre Advisor
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Position Overview & Specifications
We are looking for an enthusiastic, and motivated Call Centre Advisor to join our driven and highly performing telephone sales team.
An amazing opportunity…
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, and supporting individuals in choosing the right course for them!
Full time: Permanent role, 37.5 hours per week, start date ASAP.
Location: Solihull (Near NEC, B37).
Salary: Inclusive of a basic salary of £24,000, depending on experience + excellent commission structure with potential earnings of circa £40,000.
What you’ll get…
- Excellent commission structure, with an added revenue bonus
- Monetary and gift incentives, recognising hard work and performance
- Working for an established, family run business where you are part of a growing team
- Amazing social events
- Enhanced annual leave allowance and opportunities for more
- Training and development opportunities
What it’s all about…
- Using a consultative approach in dealing with warm sales leads through outbound calls to potential students who have enquired about a course
- Answering inbound calls from potential students
- Building a rapport with potential students to understand their needs
- Advising on courses best suited to an individual and their goals
What we need from you…
- Experience working towards, and able to meet team and individual targets
- Are enthusiastic, driven and motivated
- Confident in speaking to a variety of people, with the ability to build rapport
- Have experience in a telephone based role, but not essential
Your CV will be carefully reviewed taking into consideration our expectations and criteria to meet the needs of the role, team, and the business.
If you do not hear from us, unfortunately you have not been successful on this occasion.
Job Type: Full-time
Salary: £24,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
Schedule:
- Day shift
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
Reference ID: Call Centre Advisor
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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