Customer Service Representatives (X3) (Barry)
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Position Overview & Specifications
Customer Service Representative -Corporate
- Hours Per Week : 37.00
- Start Date :20/03/2023 1 year contract)
- Start Time :09:00 - End Time :17:00
Working in a busy contact centre environment.
Working various shifts between the hours of 8:00 AM -5:00pm Monday-Friday.
This is a fantastic opportunity to join our established team, handling varied enquiries which span many different service areas within the council. We are looking for motivated team members who thrive in providing exceptional customer service in a varied and fast moving environment!
The role is currently office based in Barry in close proximity to Barry Dock railway station and Barry town centre. The role is ongoing one with the opportunity to apply for permanent positions as they become available.
Attribute
- (HCC) Ability to communciate effectively with all customers , ensuring needs are met Essential
- Ability to communicate in Welsh Advanced
- Experience of working in a Customer Service enviroment or call centre
Job Types: Full-time, Temporary contract
Contract length: 12 months
Salary: £10.98 per hour
Schedule:
- Monday to Friday
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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