Customer Service Advisor
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
Our client are looking for an experienced Telephone Customer Service Advisor.
working either 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, at time and a half pay rate.
You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team.
The experience preference is telephone customer service not Retail or Food customer service backgrounds.
You will be responsible for booking appointments with the public to arrange collection and delivery of products so a professionally telephone manner is essential.
There are various admin procedures to support the telephone role so great organisational skills are also required.
The position is a 6 month contract to begin with.
You will be required to submit for a Data and Barring Certificate (via the client) before work commenced. This usually takes around 5 to 8 days to receive back.
Job Types: Temporary contract, Fixed term contract
Contract length: 6 months
Salary: £10.42 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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