Healthcare Assistant

Job Title

Healthcare Assistant

Job Summary

NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we don’t work in hospitals. We collect blood from donors in Donor Centres and in our community.

As a Healthcare Assistant – Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. You’ll play a vital role in saving and improving lives daily in an environment where every day is different.

Main duties of the job

As a Healthcare Assistant, you will have the opportunity to learn skills and train to be an essential member of our donor team. You will play a vital role in saving and improving lives on a daily basis in an interesting environment where every day is different. Your responsibilities will include:

• Taking part in training to learn how to venepuncture by inserting a needle into a donors arm to achieve a blood donation unit
• Looking after our donors throughout their donation journey to ensure they have a positive experience and care
• Ensuring all documentation from donors is recorded, keeping accurate records throughout the session
• Encouraging donors to return by building relationships and delivering an exceptional customer experience
• Ensuring the safe handling and management of blood products, needles and a range of equipment

You will be required to work variable hours and days, including evenings, weekends and bank holidays with appropriate notice of the rota

About You

Experience and Knowledge

• Have experience of dealing with the public
• Have experience of delivering a quality customer service
• Be willing to learn new technology skills and undergo digital training

Qualifications and Training

• Have a good standard of numeracy and literacy
• Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on xxxxx.

Interviews are anticipated to be held on xxxxx – subject to confirmation

For informal enquiries please contact – Name: XXXX, Job Title: XXXX, Contact Details: XXX