United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Non-profit Organisation

Service Assistant x 4

🏢 National Trust • 📍 Montacute, England • 🕒 2 days ago

Salary Range

£10 - £10

£1 - £1 / mo

Verified Corporate Employer (UK Employment Corridor)

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Location Base

Montacute, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Position Overview & Specifications

Do you enjoy helping people and providing phenomenal service? Then please read on! Working within a lively atmosphere as part of hardworking team, this role as a Service Assistant plays a core part in providing fantastic customer service.

The Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. Includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts)

The Salary: £9.60, rising in April

Duration: Fixed Term Contract until October 2023

What it's like to work here:This impressive stately home is a masterpiece of Elizabethan renaissance architecture and design. The property boasts beautiful gardens, a varied outdoor programme and a long gallery, which displays portraits on loan from the National Portrait Gallery. The Courtyard Café serves delicious homemade seasonal produce.

For more information about our property please visit www.nationaltrust.org.uk/montacute-house

What you'll be doing:Visitors are a vital part of what we do. As the Service Assistant it’s your role to ensure that the welcome our visitors receive is flawless, setting them up for an outstanding experience for the rest of the day. In this role, you’ll be working alongside a big staff team and volunteers to deliver outstanding customer service. Welcoming and admitting visitors, providing information and orientation, you'll also be working on our property tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising).

We'll also need you to promote events, offers, products and benefits of actively supporting the National Trust, and support in the delivery of these events at times throughout the year.

Who we're looking forA can-do attitude

Genuine enthusiasm for working with people

Excellent customer service skills

A willingness to learn new skills

Ability to work well in a team or on your own

Good understanding of the National Trust and what we do

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.