Front of House / General Assistant

We are looking for enthusiastic and hardworking individuals to join our team. Working 4 days a week including alternate weekends with flexability to cover staff absence and holidays.

Living in the Stowmarket area with your own transport would be an advantage due to our location.
Please ONLY apply if you meet the requirements below.
Please share if you know someone who is looking for a job with the required experience we need.

Main duties to include;

• Assist customers with our counter service including, barista drinks, food and drink orders and till transactions.
• Preparing food such as toasties, jacket potatoes, and cakes for our customers
• Take food from the hot pass to customer’s tables in a timely manner, interacting confidently with customers and colleagues.
• Assist customers so that they feel welcomed and well attended to – for example helping to carry trays, move chairs, etc.
• Clear tables of crockery and cutlery, in a timely manner, and keep all customer areas including the floor clean and tidy.
• Collect, wash and store crockery, cutlery and catering utensils, ensuring a continued supply to kitchen and front of house.
• Operate industrial dishwashers, with the need to hand wash some items.
• Take part in cleaning as required and maintain scrupulous cleanliness of all areas covered under your place of work.

Requirements / Your capabilities

• Recent experience of working in a waitressing, hospitality or a catering role is required.
• Ideally you will have coffee shop / Café experience as you’ll be regularly using a barista machine to prepare a range of drinks to a high standard. (Barista trained desirable) although training will be given.
• Must be outgoing and happy to talk to customers, with an optimistic and approachable manner.
• You must be customer-focused; a compassionate individual who can recognise when customers or colleagues need help, and can problem solve.
• Ability to work as an effective member of our team, with excellent communication skills. You can use your own initiative and motivation to identify and complete tasks.
• You have a flexible approach to working, and are happy to do a variety of tasks as required across both dish wash and front of house.
• You must be able to bend, lift and carry items as required and sustain long periods of time on your feet.
• Good standard of English and Maths
• Smart appearance

Job Type: Part-time
Part-time hours: 28 per week

Salary: £7.49-£10.42 per hour

Benefits:

• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Barista: 1 year (preferred)
• Hospitality: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: In person