Role and Responsibilities

Purpose: To work as part of a team to provide support to people with dementia and their carers in a day centre setting and in the community.

Main activities:

• Supporting people attending the Dementia Service
• Escorting people on transport to and from day centre or activity locations
• Delivering a wide range of day-to-day activities suited to the needs and interests of everyone
• Offering assistance in a caring and dignified way to support with personal care needs including meals and refreshments
• Keeping people company and offering a listening ear
• Giving reassurance to people who may be anxious and nervous
• Supporting carers
• Providing refreshments and snacks
• Keeping all areas of the Day Centre tidy and well maintained
• Working with the team to ensure support is tailored to each persons unique and individual needs
• Support people in a way which maintains and promotes their independence, improves their sense of well-being, and to feel in control of their lives
• Updating daily records using our information system

Person specification:

• Caring, patient, sensitive and reliable
• Good oral and communication skills
• Understands the need for confidentiality
• Can respond appropriately to different and sometimes difficult situations
• Good reading, writing and note-making skills
• Able to working independently and as part of a team
• Able to respond, react and follow instruction
• Able to maintain good time keeping and stick to a schedule

Training Provision:

All staff will undergo mandatory Induction training, including Health and Safety and Dementia Awareness. Additional training offered will depend on the individuals previous experience and skills.

Times of work:

Hours to be worked flexibly during the hours of the service, arranged in advance, on a rota basis. (The Dementia Day Centre is open 7 days a week 9:00am 6:00pm)

Location:

ACTS Dementia Day Centre, within Haven Court, McAnany Avenue, South Shields, Tyne and Wear, NE34 0HQ

Line Manager:

Dementia Services Manager

Expenses

We will cover agreed out-of-pocket expenses.

DBS (Disclosure & Barring Service)

This opportunity is subject to an Enhanced Disclosure & Barring Service check

Required Skills

Kind and caring Ability to follow procedures Punctual & Reliable

Required Skills

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we’ve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you’ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Apprenticeship qualification.

Required Qualifications

Maths and English, GCSE Grade 4-9 or equivalent

Training

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Adult Care Worker Level 2Apprenticeship qualification, with training how to: Provide frontline care for vulnerable adults to within their own homes, daycare centres, residential and nursing homes and other healthcare.

Prospects

To gain employment within ACTS

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Adult Care Worker Level 2

ACTS - Age Concern Tyneside South