United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Government

Service Desk Analyst

🏢 Moorfields Eye Hospital NHS Foundation Trust • 📍 London, England • 🕒 1 day ago

Salary Range

£28,837 - £31,539

£2,403 - £2,628 / mo

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This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

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Location Base

London, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

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Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Position Overview & Specifications

An opportunity has arisen for a permanent 1st level support analyst to join the IT Service Desk (Band 4 subject to AfC evaluation).

You'll be part of a small busy team dealing with all the trust's IT support needs so a good understanding of technology is essential. You should have worked in a similar role and be able to demonstrate experience of dealing with users over the phone, via email and face to face. A commitment to a high standard of customer service is essential together with an awareness of ITIL. A calm and friendly presence and the ability to translate IT jargon into clear English are also important attributes. If you want to be a key member of the IT team that supports a world-leading hospital then we would like to hear from you.

The service currently operates Monday to Friday between 8.00am - 6.00pm daily and you will be part of the rota system and the posts are based on site.

Interviews will be held week commencing 22nd May.