United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

Client Account Manager

🏢 Marston Holding Limited • 📍 London, England • 🕒 Today

Salary Range

£35,000 - £40,000

£2,917 - £3,333 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

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Location Base

London, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Position Overview & Specifications

Vacancy ID :

038483

Town :

London/Manchester

Closing Date :

25-Jun-2023

Salary :

£35,000 - £40,000 DOE

Client Account Manager

Salary £35,000

Due to a growing number of new direct clients we are seeking a Client Account Manager to work with our management team within Pre-Employment Vetting. This role will be the first point of contact to nominated clients as well as liaising with the internal operations teams to meet and exceed client contract obligations, while developing and enhancing our services to assist with the drive for future growth.

The ideal candidate will have experience of managing client accounts in a service environment, be detail orientated and have the drive to provide client service excellence. They will be organised and thrive in a fast-paced environment with strong client relationship experience. This is not a sales role, however you will be expected to discuss any new services available with the clients as well as understanding the client’s future requirements.

Core duties and responsibilities

Carry out quarterly client reviews, advise them of additional services available, discuss the clients’ strategic requirements.

Liaise with suppliers and IT on future changes to our services to resolve client issues and support growth opportunities.

Assist with the annual IDSP re-certification.

Onboard new clients

Manage client contract renewals

Manage aged debt

Manage client invoice queries

Weekly/monthly/annual/ad-hoc reporting to clients and stakeholders

Preparation of annual budgets and periodic re-forecasts

Monthly P&L preparation

Person specification

Previous experience in a similar client account manager role

Ability to build long lasting client relationships

High level of attention to detail

Ability to plan and manage workload to ensure the timely delivery of tasks

Excellent verbal and written communication

Effective planning and organisational skills to ensure the timely delivery of tasks to a high standard

Desire to drive excellent, sustainable results

What’s in it for you?

Competitive Salary plus bonus linked to growth targets.

25 days annual leave plus bank holidays

Car Allowance of £3,995

Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing

Pension Scheme

Access to a wide range of training programmes for your professional development

Enhanced Maternity & Paternity package (subject to eligibility criteria)

Marston Holdings have grown organically and through acquisition to provide a multitude of end-to-end services that support the implementation of public policy. In the main, we support the government, utilities and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.