Service Administrator - Exeter Audi
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Position Overview & Specifications
Service Administrator - Exeter Audi
The Role
We are seeking a Service Administrator to join Marshall Motor Group’s Exeter Audi dealersip. This is key role within the service team, and a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Audi and Marshall Motor Group.
This role is a full time permanent position working on a Monday to Friday basis.
We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:
25 days annual leave (not including Bank Holidays) increasing with length of service
Colleague referral fee up to £2,000
Discounted Car Purchase Scheme & Colleague Car Benefit Offers
Discounted Service / Parts / Bodyshop services
Training and Continual Self-Development
Free Eye Care Vouchers
Cycle To Work Scheme
Pension Scheme?
Employee wellbeing services?
Free life assurance equivalent to twice your salary
Loyalty, Above & Beyond and Long Service Awards
Discounted Shopping Portal
What experience do I need?
We are looking to speak to you if you have had previous demonstrable experience within a customer intercation role, where you have been self managing your own workload and ideally with some administration or bookings experience.
Why would this role suit me?
This role would be a great opportunity for you if you enjoy working with customers, supporting and working withina team, self-managing your own workload and time, enjoy organisation and working with a high attention to detail in an administration function.
What will I do on a daily basis?
- Take incoming telephone queries, make and take customer bookings.
- Ensuring customers are kept up to date throughout the time their vehicle is with us.
- Meet and greet the customers and support the Service Team where necessary.
- Create invoices and job cards and ensure the bookings diary is up to date.
We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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