Housekeeping Assistant

About us:

Kilhey Court Hotel & Spa is a beautiful, four-star hotel, surrounded by splendid gardens. Supreme comfort abounds in over 62 well-appointed bedrooms and expansive suites, offering the chance to spend the night in or magnificent turret rooms. Our soothing spa facilities complete the picture of a serene country retreat.

Becoming a team member here at Macdonald Hotels & Resorts means joining close hotel and resort teams where a world of opportunity exists to develop your skills and progress your career in hospitality.

About a role:

As a Macdonald’s Housekeeping Assistant, you will play a vital role in delivering an outstanding experience to all our guests. You should have a keen eye for detail, an organised approach, and a willingness to exceed our guest’s expectations. Often operating on the front line, you are the real ambassadors of our company and are committed to consistently delivering high standards.

Outline Job Description:

Experience in a similar role would be helpful, but we will also offer training if you are willing to learn, take pride in your work and are committed to delivering our high standards. Providing our guests with a memorable stay every time is the ambition of our Housekeeping Assistants, so if you’d like to play a vital role in this, we’d love to hear from you.

Please see a summary of the responsibilities of a Housekeeping Assistant below:

· Clean and prepare all assigned areas to the highest standards, including guest bedrooms and public areas

· Maintain a safe and clean environment, adhering to all health and safety requirements and security procedures

· Ensure that all storage areas are kept clean, tidy and restocked

· Undertake deep cleaning tasks when required

· Take responsibility for understanding our products and services

· Proactively look for ways to improve or enhance the guest experience

This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.

Benefits:

• Uniform provided
• Parking available on-site
• Free meals when on duty
• Generous discount on regular room rates
• 25% off food, drink and spa treatments across the group
• 20% discount on golf
• Free use of our leisure, pool and gym facilities at off-peak times
• Auto-enrolment into our pension scheme and life assurance
• Access to the Employee Assistance Programme through Hospitality in Action
• Wagestream app offering a real-time view of accrued pay and access to it

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

Reference ID: Housekeeping Assistant