Ecommerce Intern
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Position Overview & Specifications
Position
POSITION: E-COMMERCE INTERN
DEPARTMENT: MARKETING
LOCATION: LONDON
REPORTS TO: ECOMMERCE MANAGER
PURPOSE OF THE ROLE
The Ecommerce Intern will be responsible for supporting the execution of the strategy of GivenchyBeauty.com in the UK.
This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting the brand image.
MAIN RESPONSIBILITIES
Day-to-Day Tasks
- Support the management of the local e-commerce site, tracking performance on a daily basis
- Coordinate product launches and update site content, including visuals, merchandising & promotions
- Maintain daily site checks for any bugs, errors, and/or required optimisations to support sales.
- Support on ecommerce tech developments working closely with our tech team in headquarters
- Analyse past sales trends to support on monthly forecasts
- Brief local media campaigns, working alongside Labelium, Tigrz and Publicis to drive awareness, traffic and conversion
- Liase with the CRM team to optimise email communications in order to support the database and drive conversion
- Liase with Operations & Client Services team to maintain the utmost customer service for Ecommerce customers
- Assist with ecommerce budget and raise POs
Reporting
- Prepare weekly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback
- Monitor ecommerce trends and best practices to create a detailed monthly competitor analysis
- Completion of UK reports: Monthly Business Review
- Support on the completion of monthly reports shared with Ecommerce headquarters.
- Completion of launch reports shared with Marketing Team headquarters
Profile
POSITION WITHIN THE ORGANISATION
Reports To: Senior Ecommerce Manager
Direct Reports: None
Internal:
Marketing Product Managers
Digital & CRM Team
Operations Manager
LVMH Client Services Team
External:
Media Agencies: Publicis, Labelium & Tigrz
PERSON SPECIFICATION
- Fluent in English
- Genuine affinity for the brand and the luxury industry
- Strong numeric and analytical skills
- Keen eye for detail and excellent proof-reading skills
- Strong organizational and project management skills
- Team player able to build strong and efficient relationships
- Ability to work under pressure and meet tight deadlines
- Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
- Proficient in Microsoft Office Suite; Excel and PowerPoint
- Bachelor's degree required
- Previous digital experience required
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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