111 Health Advisor (Call Handler)

Do you want to make a difference?

Do you want to work for the best Ambulance service in the U.K?

Do you like working as part of a supportive and motivated team?

Would you like generous NHS Benefits for shopping , outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

Would you like to develop your career with the London Ambulance Service?

If you answered "yes" to these questions, then this is your chance to come along and join our 111 team!

Main duties of the job

Using excellent communication skills, you will assist and prioritise patients, supported by computer software to ensure and deliver a quality driven service to our callers. Providing advice or guidance under the direction or supervision of a health care professional, you will ensure appropriate support is given to our patients. In this role, you will also liaise with other agencies and healthcare providers and learn the necessary skills to manage the more challenging calls and situations.

Shift patterns/hours available:

Evenings and Weekends - 30 and 37.5 hours p/w.You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday). You will also be required to work 2.5 weekends out of 4.

Weekend Only - Only 15 hour p/w.You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)

Overnight - 37.5 hours p/w only.You must be able to work between the hours of 20:00 to 08:00 throughout the week. (Monday to Sunday) and you will be required to work 2.5 weekends out of 4.

For more information on our 111 Health Advisor role, please click below:

https://www.youtube.com/watch?v=tB57gr_0Bzg

Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-37 per week

Salary: £25,838.00-£27,285.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Sick pay
• Store discount
• Wellness programme

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Every weekend
• Night shift
• Overtime
• Weekends only

Work authorisation:

• United Kingdom (required)

Work Location: In person