Scrum Master Chapter Lead , Payments Service Platform
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Position Overview & Specifications
Agile Working Options
- Support NPA lab to understand and utilise Agile frameworks (Scaling, Scrum, Kanban etc) and events (Scrum of Scrums, PI planning, retrospectives etc) to understand the value and purpose of them.
- Coach and teach teams/POs/Delivery Leads/ Programme Leads in developing OKRs/product visions and roadmaps, lagging and leading measures and promoting teams in self organisation.
- Guide the team to break work into small, discrete pieces of value or learning
- Promotes best practices in areas including refinement, prioritisation, stakeholder engagement and introducing tools and techniques.
- Encourage and empower the lab to self-manage, utilise feedback for continuous learning and improvement in efficient and incremental value delivery.
- Help enable team to visualise the optimal sequence of work, measure and understand their performance through metrics (throughput, cycle time, happiness etc) and use this as the basis for their improvement activity.
- Promote psychological safety and wellbeing creating a safe, trusting, and open environment for the team.
- Coach and support team to identify blockers/barriers to effective delivery and remove
- Learning/curious attitude, energy, and enthusiasm for creative disruption and to continuously strive to improve the organisation, team, and your knowledge and skills.
- Lead Scrum Master community, Value Stream, Lab and Chapter improvements to help improve efficiency, sharing great practice across these groups.
- Extensive knowledge and understanding of Agile frameworks (such as Scrum, Kanban, Lean, SAFE, Nexus), and practical experience of working in a variety of Agile environments.
- Strong understanding and experience of change delivery lifecycles.
- Proven experience of techniques that support Agile working such as Dev Ops, Lean, System Thinking, Queueing Theory, Complex Adaptive systems, Theory of Constraints/Critical Chain.
- You’ll have a Scrum Master Certification – PSM1 and PSM2 or equivalent.
- A Discretionary Performance Share Award
- Generous pension contribution
- 30 Days leave plus bank holidays
- A flexible cash pot (4% of base salary) to spend on benefits or take as cash.
- Private health cover
- Share Schemes
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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