GENERAL ENQUIRES TEAM – Call Handler
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Job Summary
The General Enquiries Team (GET) act as the first point of contact for members of the public and service providers who have a general enquiry. They provide information, advice and support to customers, such as signposting to alternative sources of help or information where appropriate
Role Purpose
The team is also responsible for dealing with incoming correspondence, ensuring that new enquiries are created or the documentation is moved to a corresponding complaint. They will oversee administration tasks for operations
Skills & Experience
Call Handlers are the first point of contact for members of the public and service providers who have a general enquiry via the telephone. Call Handlers will also support the General Enquiries team by responding to email queries.
For further information and apply please see attached job pack. Early applications are advised as we will close the vacancy once suffient applications are received.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
ℹ️ Free Direct Candidate Submission • Zero Applicant Fees
Receive high-paying Legal openings directly to your inbox.