Application & Technical Support Engineer

Application & Technical Support Engineer

Location: Heathrow, London

About KEYENCE:

KEYENCE is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, KEYENCE has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model!

We have been listed on Forbes “The World’s Most Innovative Companies” Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers.

Job Specification:

• Provide product and application support for customers both off-site and on-site
• Provide continued support for Sales Engineers
• Test and create reports for technical applications
• Launch new products to sales teams by giving presentations, demonstrations and tests
• Plan, design, develop and deliver trainings on existing products
• Control preparation , management and fixing of demonstration equipment for Sales Engineers
• Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters
• May need to assist salespeople with on-site presentations to customers, as and when needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company/department policies and procedures
• Handling IT related issues and other duties or projects, as and when assigned
• Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company
• Attending and supporting marketing exhibitions

Personal Requirements:

• Degree educated in an STEM discipline
• Placement/year in industry preferred
• Must be eligible to work in the UK
• Must have a full driving licence, valid in the UK

Package:

• Starting Salary - £30,000 + Area Allowance
• Quarterly Bonus
• Advanced Company Pension
• Life Cover
• Private Healthcare (including subsidised Gym Membership)

Job Types: Full-time, Permanent, Graduate

Salary: From £30,000.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Quarterly bonus

Education:

• Bachelor's (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location